Privacy policy

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At Hanilio, we are committed to protecting and respecting your privacy. This Privacy Policy outlines the types of personal data we collect, how we use it, and your rights regarding your information. Please read this policy carefully to understand our practices concerning your data.

What Data We Collect

We may collect and process the following data about you:

Personal identification information: such as your name, email address, phone number, and postal address when you contact us or use our services.
Technical data: including IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage data: information about how you use our website, products, and services.
Marketing and communications data: your preferences in receiving marketing from us and your communication preferences.

How We Use Data

We use the data we collect for the following purposes:

To provide, operate, and maintain our website and services.
To improve, personalize, and expand our website and services.
To communicate with you, including responding to your inquiries, providing customer support, and sending updates or important notices.
To monitor and analyze usage and trends to improve user experience.
To comply with legal obligations and protect our rights.
To send marketing communications where you have consented to receive them.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small data files placed on your device that help us recognize returning visitors and understand how our website is used. We use cookies to:

Remember your preferences and settings.
Analyze website traffic to improve our service.
Enable certain functionalities and features.

You can manage or disable cookies through your browser settings; however, some features of our website may not function properly if cookies are disabled.

Third-Party Links

Our website may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices or content of these third parties. We encourage you to read their privacy policies before providing any personal data.

Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data during transmission.
Restricted access to data by authorized personnel only.
Regular security assessments and updates.

Despite these efforts, no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

User Rights

You have the following rights regarding your personal data:

Right to access: You can request a copy of the personal data we hold about you.
Right to rectification: You may ask us to correct any inaccurate or incomplete data.
Right to erasure: You can request deletion of your personal data, subject to certain legal requirements.
Right to restrict processing: You can ask us to limit how we use your data.
Right to data portability: You have the right to receive your data in a structured, commonly used format.
Right to object: You may object to our processing of your personal data.
Right to withdraw consent: Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing before withdrawal.

To exercise any of these rights, please contact us using the details below.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your data, please contact us:

Email: help@hanilio.com
Phone: +44 20 4587 1924
Address: 28 Red Lion Square, London WC1R 4QP, United Kingdom
Social/X: https://x.com/london

We are dedicated to safeguarding your personal information and ensuring that your experience with Hanilio is safe and secure.